Data Privacy Policy

Centurion Services Limited (“Centurion Services Ltd”, “we” and “us”) takes the issue of security and data protection very seriously and strictly adheres to guidelines published in the United Kingdom

Data Protection Act of 1998 and the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018. We are notified as a Data Controller with the Office of the Information

Commissioner and we are the data controller of any personal data that you provide to us. Any questions relating to this policy and our privacy practices should be sent to: skennedy@centurion-net.com

​

Summary

As part of your dealings with any member of the group of companies of which Centurion Services Limited is the holding company, we will collect and otherwise process personal information about you in order to supply vehicles, goods and services to you and to administer our relationship with you. This may involve sharing your personal information with third parties. This Privacy Policy describes in detail how we will use your personal information and how you can exercise your rights with respect to your personal information.

​

Introduction

In this Privacy Policy references to ( "we" and "us" or "our" ) or words of a similar import, means Centurion Services Limited processes your personal information, as defined below and interacts with you.

e.g. the entity from whom you purchase a vehicle, goods or services. The documents you receive from Centurion Services Limited will identify the relevant department at the Group you are dealing with, in any particular instance.

Examples include: Centurion Services Limited - Service Department; Marketing Department and Accounts Department.

In this Privacy Policy, references to you mean, the person whose personal information (as defined below) we collect, use and process. This includes anyone who contacts us in connection with the purchase of a Vehicle and/or Goods or Services we provide or otherwise interacts with us. e.g. via a Dealership. We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 ( the DPA ) and other applicable Laws and Regulations that relate to data protection and privacy.

​

Who is responsible for your personal information?

For the purposes of the DPA, we are the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy. We may share your personal information with other organisations that may receive and process your personal information as a data controller in their own right. Please see below for further information.

​

What information do we collect?

We may collect and process information about you, including your name, date of birth, address, contact details (including email address and mobile phone number), vehicle details, purchase history and data collected as part of any finance application or payment (including previous addresses, employment details and bank account details). This information is referred to in this Privacy Policy as personal information.

In particular, we may collect and process the following personal information about you:

The information you provide by filling in forms, including those on our Website. A copy of your driving licence when you test drive a vehicle or are provided with a courtesy vehicle. When you enquire about or purchase a Vehicle, Service or Parts, we collect personal information to respond to your enquiry and to process and complete your purchase. Details about the transactions you carry out with us, including Vehicle purchases, Vehicle support services and purchases of other goods. CCTV footage in which you feature when you visit our premises. The information contained in and records of communications between us, including emails, letters and text messages. We also record calls between us for training, monitoring and quality control purposes.

​

How do we use your personal information?

We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:

To respond to queries from you regarding the possible purchase of goods or services; to carry out our obligations arising from any contracts entered into between you and us including purchase of vehicles and provision of services, and to respond to queries from you regarding those contracts; to manage and administer the relationships between you and us; to notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us; and to obtain feedback from you regarding us; and to provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken. In accordance with your preferences, we may also use your personal information to provide you with information about vehicles, services, promotions and offers that may be of interest to you.

We may use your personal information in order to ascertain the vehicles, services, promotions and offers that are likely to be of particular interest to you.

The section below entitled "What choices do I have?" explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important services communications, including communications in relation to any purchases you make or vehicle support services. Your personal information may also be used by us, our employees, contractors or agents, and disclosed to third parties, in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us, or to protectour rights, property or safety or those of our customers, employees or other third parties.

​

With whom do we share your personal information?

In connection with the above uses of your personal information, we may share your personal information with third parties as described below. We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:

We may pass your personal information to third party organisations that provide services to us (including assisting us with carrying out marketing activities).
We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. We may also disclose personal information to the police and other law enforcement agencies in connection with the prevention and detection of crime.
We may pass your personal information to a third party finance company for the purposes of them providing you with finance. Those organisations may carry out credit checks and may disclose your data to credit reference agencies for that purpose.
We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us; or to protect our rights, property or safety or those of our customers, employees or other third parties;
We may pass your personal information to the relevant franchise manufacturer partner relating to your vehicle. They may contact you directly regarding your vehicle and to obtain feedback and/or to provide offers. We may share non-personal aggregate statistics (group) data about visitors to our Website, sales and traffic patterns with members of other parties.

Protecting your personal information

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. The transmission of information via the internet is not completely secure; this risk is not specific to our Website and is common across the internet. We cannot guarantee the security of your data (including your personal information) transmitted to our Website; any transmission is at your own risk.

​

What choices do I have?

If you think the personal information we hold about you is inaccurate or incorrect, you can request that we correct this information (including your marketing preferences) by writing to us using the details below. You can choose to stop receiving marketing emails or SMS messages from us by following the unsubscribe link and instructions on the respective marketing emails or SMS messages we send you.

 

You can also choose to change your marketing preferences by writing to us using the details below.

Access to your personal information

The DPA gives you the right to access your personal information. Your right of access can be exercised in accordance with the DPA. To request access to your personal information, please contact us using the details below.

​

How to contact us

If you have any questions, comments or requests regarding this Privacy Policy, please contact the Company, in writing at:-

Centurion Services Ltd
10 Hunt Lane, Witherley,
Atherstone, CV9 3LH.

​

Please mark your correspondence - for the attention of the Marketing Department.

​

Policy changes

If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our Website so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our Website.